Shipping and Receiving Specialist

The Shipping & Receiving Specialist is the first person to handle the merchandise, and in the case of merchandise shipping out, the last person. The role should convey excitement about the opportunity to see things first and share them with the staff and our clients.

• Detail oriented
• Proficent with computers
• Excellent communication skills
• Strong initiative and self-driven, ability to multi-task and maintain organization
  

• Follow all company processes - Receiving Process, Damages Procedure, Vendor RA’s Procedure, Retags
  Procedure, Ship Out Policy.
• Ensure all items are received and tagged correctly
• Ensure all ship outs (to vendors, customers, etc) are handled with care.
• Maintain a clean work enviornment by keeping the area free of trash and organized.
• Ensure no merchandise remains in Shipping & Receiving overnight.

• Receive products daily from UPS, FedEx, and other carriers.
• Inspect and recieve all items that arrive.
• Report issues with merchandise to the buying teams and work with them to resolve the issues.
• Tag all items that arrive and ensure tags include correct item information (color, size, price, vendor code, etc.)
• File packing slips with good received notes for finance.
• Complete item re-tags that are brought back to shipping and receiving daily.
• Photograph and share inventory arrivals in the “New Arrivals” group.
• Prepare and pack orders according to company standards. Ensure quality, delivery, and other objectives are met.
• Pull, pack, and ship orders in a timely manner when the operations assistant is absent.
• Request RA from the vendor when shipped merchandise has issue, defect, damage.
• Follow the RA process for merchandise being returned to vendors.
• Follow the Damages Procedure for damaged merchandise.
• Order and reorder supplies for shipping and receiving as needed (boxes, tape, envelopes, labels, etc.)
• Complete alteration notifications for the tailor shop daily. This includes items that are finished and are
  ready for pick up as well as items that have been shipped out or delivered to clients.
• Get mail from mailbox daily and distribute to staff members accordingly.
• Breakdown cardboard and put it in cardboard dumpster daily.
• Keep the work area clean and organized, following standards.
• Assist visual, events, and operations teams with warehouse and product moves.
• Submit receipts for expenses daily.
• Responsibilities may be added and eliminated as needed.

• As Needed: Reach out to Operations Manager to get help processing shipment when needed.
• Daily: Re-tag Items. Complete re-tags first thing in the morning and move to the sales floor before 9:30am. Re-tag items that accumulate throughout the day as needed. Place in designated area in back of house. No merchandise should be left before leaving for the night. During clearance, all retags go from Shipping & Receiving to back of house area so that visual can dot, redline, etc.
• Daily: Receive all shipments. Tag items.
  Special orders and MTM received first. Follow policy and notify appropriate people. Make sure all items are moved to the appropriate location (coordinate with Inventory Specialist & Visual) and that no inventory remains in Shipping & Receiving overnight.
• Daily: Forecast shipment arrivals to visual team. Photograph and share inventory arrivals with Slack “Merchandising” group.
• Daily: Break down all shipment boxes (empty and flat) and put them in the cardboard dumpster. Use trash bags/cans for other refuse, place in the garbage dumpster.
• Daily: Package and process all ship outs. Follow Ship Out Policy, brand standards and guidelines. Ensure that employees are adhering to policy.
• The above are considered minimum standards. Business needs may dictate standards above those outlined above.