Our very own, Jim Murray, President of A.K. Rikk's, was asked to speak at Project in New York on Sunday, July 21, 2019. He speaks about the utter importance of speaking to your tribe, impeccable customer service, and serving through using empathy.
Sourcing Journal quoted "Jim Murray, president and director of men’s at A.K. Rikk’s, knows being at the helm of a thriving luxury retail store is the middle of America is a unique position to be in. This week at Project in New York, he shared the steps (and the missteps) that it takes to maintain it"